Responsible Gaming Policy

Book of Dead strives to provide a safe and enjoyable environment for all our users. We recognize that online entertainment and gambling can carry risks. Therefore, we maintain a proactive policy to promote responsible gaming and prevent problematic behavior.

Strict Age Limit: 18 years and older

Access to our services is strictly prohibited for persons under 18 years of age. We conduct stringent identity checks to verify the age of all our users. If an account is found to belong to a minor, it will be immediately and permanently closed, and any funds will be handled according to the applicable legal guidelines in the Netherlands.

Principles of Safer Play and Well-being

Gaming and betting should be considered solely as a form of recreation, not as a way to generate income or pay off debts. We encourage our players to always play in moderation, keep an eye on their spending budget, and never play with money they cannot afford to lose.

Player Protection Tools

To help you maintain control, Book of Dead offers various technical tools in your account settings:

Deposit Limits

You can set a daily, weekly, or monthly limit for the amount you can add to your account. Once this limit is reached, further deposits will be blocked until the chosen period has expired.

Loss Limits

This feature allows you to determine the maximum amount of money you can lose within a certain period. This helps to prevent impulsive decisions while playing.

Session and time limits

To prevent you from losing track of time, you can set a warning or an automatic logout function that becomes active after a predetermined number of minutes or hours.

Time-outs and self-exclusion

If you need a short break, you can set a time-out for a period of 24 hours to several weeks. For a more structural break, we offer the option of self-exclusion (for example, for 6 months or longer), where your account will be completely blocked from use.

Account closure

You always have the option to contact our customer service to have your account permanently closed.

Warning signs and advice

It is important to critically review your own behavior. Signs that playing is becoming a problem include: lying about the time and money spent on playing, playing to escape personal problems, borrowing money to play, or feeling frustrated when playing is not possible.

Seeking help and professional support

If you feel you are losing control, we strongly advise you to seek help immediately. In the Netherlands, various independent aid organizations and professionals are available who can offer free, confidential, and expert guidance for gambling-related problems. Do not hesitate to seek external help.

Protection of minors

In addition to our internal controls, we ask parents and guardians to take responsibility. If you share your computer or device with minors, we recommend using filtering software to block access to adult websites and gambling platforms. Furthermore, do not leave your passwords unattended.

Monitoring and training

Our customer service team is periodically trained to recognize signs of compulsive or problematic behavior. While we have automated and manual processes to monitor such activities, the ultimate responsibility for playing behavior remains with the individual user.

Updates

This policy may be revised to ensure that we always apply the latest standards in player protection. Check this page occasionally to stay informed.

🇬🇧 English